Privacy Policy

Silverforce Human Resources is a CQC-registered home care agency based at Unit 5, Spital Street, Dartford, DA1 2EH, United Kingdom. We are the data controller for the personal information we collect through this website.

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].

We may collect personal information that you voluntarily provide to us when you complete a contact form, submit a job application, or otherwise communicate with us. This may include your name, email address, telephone number, and the content of your message.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through cookies and similar tracking technologies.

We use the information we collect to respond to your enquiries and provide the services you have requested; to process job applications and contact you about recruitment; to improve our website and user experience; to comply with our legal and regulatory obligations as a CQC-registered provider; and to send you information about our services where you have consented to receive it.

We will not sell, rent, or share your personal information with third parties for their own marketing purposes.

We process your personal data on the following legal bases: your consent (where you have given it); the performance of a contract or steps taken at your request prior to entering into a contract; compliance with a legal obligation; and our legitimate interests in operating and improving our business, where these are not overridden by your rights.

Our website uses cookies — small text files placed on your device — to enable essential functionality, analyse how visitors use our site, and support our services. You can control cookie settings through the cookie consent banner displayed when you first visit our site, or through your browser settings.

Essential cookies are necessary for the website to function and cannot be switched off. Analytics and advertising cookies are only set with your consent.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. Contact form submissions are typically retained for up to 2 years. Job application data is retained for 6 months unless you are offered employment.

Under UK data protection law, you have the right to access the personal data we hold about you; to request correction of inaccurate data; to request erasure of your data in certain circumstances; to object to or restrict our processing of your data; and to data portability.

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data appropriately.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. We may use third-party service providers to help us operate our website and deliver our services; these providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the most recent update at the top of this page. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Silverforce Human Resources, Unit 5, Spital Street, Dartford, DA1 2EH, United Kingdom. Email: [email protected]